SONI ARENA HOTEL

Reservations

All reservations are subject to room availability and confirmation. The hotel reserves the right to refuse or cancel bookings at its discretion.

Payment Policy

Advance payment may be required to confirm reservations, especially during peak seasons and for wedding or event bookings. A valid credit/debit card may be required at check-in for incidental charges.

Cancellation Policy

Cancellation terms vary depending on the booking rate and platform used. Guests are advised to review cancellation terms at the time of booking. Late cancellations or no-shows may incur charges.

Guest Requirements

• Guests must present valid government-issued photo identification at check-in.
• The minimum check-in age is 18 years.
• Children of all ages are welcome.
• Children aged 14 years and above may be charged as adults.
• Extra beds and cots may not be available unless confirmed in advance.

Pet Policy

Pets are not allowed on the hotel premises.

Event & Wedding Bookings

Banquet and event bookings require advance confirmation, agreed payment schedules, and adherence to venue capacity limits. Decoration and catering services must be approved by hotel management.

Liability

Soni Arena Hotel is not responsible for loss, theft, or damage of personal belongings. Guests are responsible for any damage caused to hotel property during their stay.

Amendments

The hotel reserves the right to modify these terms at any time without prior notice.